SUMMER HOURS of the Hearst Town Hall and Gilles Gagnon Welcome Centre : 8:30 a.m. - 12 p.m. and 12:30 p.m. to 4 p.m.

July 2024 Residential Waste and Recycling Collection Calendar

Read more

Employment Offers

Read more


Contact us

General information


67 15th Street
P.O. Box 1538
Hearst, ON P0L 1N0

Administrative operation hours:
Monday to Friday from 8:00 a.m. to 4:00 p.m.

Telephone number: 705-362-7086
Fax number: 705-372-2996

Roger Sigouin
Telephone:  705-362-4341 (2000)

Nathalie Morin
Telephone:  705-372-2978

Director of Care
Lisa Lacroix
Telephone:  705-372-2983

Long-term care home complaint process |

Types of complaints.

The way you make your complaint depends on the type of complaint. There are two types:

  1. Urgent complaints – these include cases of harm, neglect or danger to residents;
  2. Non-urgent complaints – these include less serious complaints related to diet, activities or care;
Report an urgent complaint.

Call the Long-Term Care Family Support and Action Line: toll-free 1-866-434-0144

Hours of operation: 8:30 a.m. – 7:00 p.m., 7 days a week