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Contact us

General information

Address:

67 15th Street
P.O. Box 1538
Hearst, ON P0L 1N0

Administrative operation hours:
Monday to Friday from 8:00 a.m. to 4:00 p.m.

Telephone number: 705-362-7086
Fax number: 705-372-2996


President
Roger Sigouin
Telephone:  705-372-2821
Email:  rsigouin@hearst.ca

Administrator
Nathalie Morin
Telephone:  705-372-2978
Email:  nmorin@hearst.ca

Director of Care
Lisa Lacroix
Telephone:  705-372-2983
Email:  llacroix@hearst.ca


Long-term care home complaint process | ontario.ca

Types of complaints.

The way you make your complaint depends on the type of complaint. There are two types:

  1. Urgent complaints – these include cases of harm, neglect or danger to residents;
  2. Non-urgent complaints – these include less serious complaints related to diet, activities or care;
Report an urgent complaint.

Call the Long-Term Care Family Support and Action Line: toll-free 1-866-434-0144

Hours of operation: 8:30 a.m. – 7:00 p.m., 7 days a week